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Schwan's FAQs
Schwans.com Return Policy?
Schwans.com does have a return policy. Customers are allowed to change or cancel an order online prior to 11 p.m. the day before the scheduled delivery date. In terms of shipping, Schwans.com does offer free shipping policies. However, they do not offer international shipping. It's important to note that the company has moved to a mail order business for some areas. This means that a cost of shipping is now added to their service. If an order is partially filled, customers are expected to place a new order and be accountable for shipping again. Please visit Schwans.com for more detailed information.
About Schwans.com Popular Products and Services?
Schwans.com, a pioneering food-delivery company in the United States, provides customers with exceptionally delicious frozen foods for every mealtime occasion, including ice cream, pizza, premium meats and seafood, breakfast items, desserts and more. In 2022, the company announced its boldest move yet — a new name, Yelloh™. The new name and brand identity captures the company's optimistic spirit and unabashed enjoyment of delivering delicious frozen food to millions of customers spanning three generations as a family-owned business.
In addition to the name change, Schwan’s Company launched a new Hearth & Fire™ craft pizza brand. The Hearth & Fire pizza brand is unique in that everything done with this brand is done with intention, care, and craft. Using a proprietary dough and production process, the research and development team created a product that delivers a craft-quality pizza similar to what you’d find at popular pizza restaurants. The crust is only part of what makes these pizzas a slice above the rest though. Premium-topping combinations feature ingredients like roasted shiitake, Portobello and cremini mushrooms, whole basil leaves, caramelized onions, mozzarella medallions and goat cheese. This move is part of Schwan’s Company's goal to become the No. 1 undisputed leader in frozen pizza.
About Schwans.com Prices and Cost?
Schwans.com, now known as Yelloh, offers a variety of frozen meals and food items. The site features deals on various products, such as Chicken Cordon Bleu, Single Serve options including Meat and Four-Cheese Lasagna, and Beef Pot Pies. They also have a new partner pick from Milk Bar™, which includes Red Velvet Cheesecake Cake Truffles.
In addition to these, they offer a wide range of products under different categories like New Items, Meals for One, Signature™ Foods, Ice Cream & Treats, and more. They also have a section for Deals where customers can find discounted items.
On the other hand, a menu with prices is available on a different site. It lists items like Asian Style Chicken for Lettuce Wraps at $12.99, Shrimp Spring Rolls at $10.69, Pork Egg Rolls with Sweet and Sour Sauce at $10.29, and White Meat Chicken Egg Rolls with Sweet and Sour Sauce also at $10.29. There are many more items listed with their respective prices.
Most of the pricing for Schwan’s products starts at $4.99 to $14.95. However, some meals are not balanced, which means extra payment for veggies and sides might be required. The shipping cost for Schwan’s is $1.75. For nationwide home delivery, UPS shipping costs apply.
Please note that prices may vary and it's always a good idea to check the official website for the most accurate and up-to-date information.
Can I use PayPal on Schwans.com?
No, PayPal is not accepted as a payment method on Schwans.com. The accepted payment methods are Visa, Mastercard, Discover, American Express Credit Cards, Debit Cards, and Schwan’s Home Delivery Gift Card. Electronic food stamp cards (EBT) can only be used as payment through your Yelloh Pro upon delivery. EBT is not an accepted form of payment online or in the app. When you place an order online, you will need to hold your order with a Credit or Debit Card. To pay by EBT select the “Team Member Delivery” option at checkout. Present your EBT card to your Yelloh Pro upon delivery so they can swipe it. If you are not home at the time of delivery, your order will be packed with care to stay frozen for hours in one of the insulated freezer bags and your Credit Card on file will be charged. They do not accept EBT as a form of payment for orders scheduled for delivery by their national shipping partners.
How do I cancel an order on Schwans.com?
To cancel an order on Schwans.com, which is now Yelloh, follow these steps:
On Mobile:
- Open hamburger menu > Sign In
- Tap Orders
- Tap Pending Orders
- Select the order you wish to change or cancel and tap Update Order
- You can then add or delete items from the order or cancel the order in its entirety
On App:
- Tap the Account icon at the bottom of your screen
- Tap the Orders dropdown
- Tap Pending Orders
- Select the order you wish to change or cancel and tap Update Order
- You can then add or delete items from the order or cancel the order in its entirety
On Desktop:
- Sign In > Open "Hi, Name" dropdown
- Click Pending Orders
- Select the order you wish to change or cancel and tap Update Order
- You can then add or delete items from the order or cancel the order in its entirety
Please note that you may change or cancel an order online prior to 11 p.m. the day before your scheduled delivery date. If you need further assistance, please connect with a team member by calling.
What is Schwans.com?
Schwans.com, now known as Yelloh, is a platform for frozen food delivery. It offers a wide variety of over 300 high-quality frozen foods for home delivery. The offerings range from meats, seafood, meals, fruits & vegetables, breakfast items, snacks & appetizers, pizzas, ice cream & treats, desserts, and even pet food. The platform is known for its convenience and quality ingredients. It also provides deals and offers on various products. Yelloh, formerly Schwan's Home Delivery, has over 70 years of experience in the frozen food delivery business. The platform also features new items and categories for easy navigation and shopping. It's a go-to place for many who prefer quality frozen meals delivered right to their doorstep.